A Hole Lot Of Trouble
Spectacular footage of the week has come from Sydney where an apartment block sits tettering on the brink of a rather large hole caused by construction of a new tunnel system.
But the most interesting is the media crisis management builders Leighton Holdings.
When things go wrong it is tempting to ignore the media and purely address the challenge. The truth is, businesses need to do both in order to recover their reputation as well as any financial losses.
How successfully Leighton's does this will be reflected in the company's share price over the next few weeks.
If you business is under seige from the media, remember Business Communications Management's 10 Commandments:
But the most interesting is the media crisis management builders Leighton Holdings.
When things go wrong it is tempting to ignore the media and purely address the challenge. The truth is, businesses need to do both in order to recover their reputation as well as any financial losses.
How successfully Leighton's does this will be reflected in the company's share price over the next few weeks.
If you business is under seige from the media, remember Business Communications Management's 10 Commandments:
- Have a plan
- Stay calm
- Acknowledge the problem
- Be sure of the information you can release
- Be forthcoming with information
- Do not use ‘no comment’
- Don’t speculate
- Challenge wrong information
- Show genuine concern
- Don’t blame the media
If you would like assistance in 'media proofing' you company, give our experienced journalists a call today on (07) 5591 8081 or e-mail the team on enquiries@bcm-online.com.au
posted by BCM-online at 3:00 pm
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